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Sooke clinic says hundreds of missed appointments impacting patient access

The clinic says 311 no-shows in three months and 1,727 in a year have left hundreds of patients without care.

A Sooke medical clinic says missed appointments are continuing to reduce access to primary care, despite reminder systems and online cancellation options designed to make cancelling easier for patients. West Coast Family Medical Clinic recently posted a notice inside the clinic stating that 1,727 appointments were booked but unattended between July 2024 and June 2025. According to the notice, the amount of lost appointment time is equivalent to …

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Vancouver Island Free Daily broke the news in Parksville, Canada on Friday, May 8, 2026.
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