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Brisbane News Live: Thorpe to Advise on 2032 Olympics; Telstra Warns some Samsung Phones May Not Connect to Triple Zero
Over 70 Samsung models fail to connect to backup networks during outages, risking emergency triple-0 calls, Telstra said affected users face replacement or urgent software updates.
- Telstra's testing found some Samsung mobile phones fail to connect to the Vodafone network to place triple-0 emergency calls when Telstra or Optus networks are unavailable.
- Following tests, Telstra notified Samsung and other network operators after discovering that certain older Samsung devices were not correctly connecting to the Vodafone mobile network when other networks were unavailable.
- The company breakdown shows 71 Samsung models are affected, with 11 models requiring replacement and 60 models requiring updates, including Galaxy A7 and Galaxy J1 .
- Carriers will notify affected customers by email or SMS and block devices about 28 days after notification under the Emergency Service Call Determination.
- The development deepens a crisis of confidence after two recent Optus outages, including a September outage linked to three deaths, and Samsung says it is working with Telstra and Optus to fix devices affecting more than 100,000 customers.
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Optus to Block Older Samsung Phones That Could Miss Emergency Calls
Some older Samsung phones could fail to reach Triple Zero (000) during emergencies, Optus has warned. The telco will block the affected models from its network within the next month to ensure all devices can contact emergency services. When a mobile phone cannot connect to its usual network, it automatically switches to another available network to reach Triple Zero. However, Optus and some other carriers have identified Samsung handsets that wi…
·New York, United States
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Coverage Details
Total News Sources18
Leaning Left3Leaning Right5Center1Last UpdatedBias Distribution56% Right
Bias Distribution
- 56% of the sources lean Right
56% Right
L 33%
11%
R 56%
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