Bank Glitches Delay Kela Benefit Payments and Pensions

Bank glitches delay Kela benefit payments and pensions

Some social benefit payments issued by the Finnish Social Insurance Institution (Kela) failed to reach customers’ bank accounts on time Friday due to technical issues at major Finnish banks. Kela confirmed that all benefit payments were processed and transmitted as scheduled. However, delays occurred in transferring the funds from banks to recipients’ accounts. The institution issued a public apology for the disruption.

According to Kela, some of the benefit payments have not yet been credited to customers' accounts.

Benefits from Kela have been paid normally.

Large-scale banking shutdowns over the weekend: almost all services affected - Credit card payments and ATM use may also be significantly disrupted.

Payments have been sent to the banks as normal.

Some are waiting for their payday and their Kela benefits.