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Some airlines charge to speak to a human — and experts say the idea could catch on
Summary by The Independent
3 Articles
3 Articles
The IndependentReposted by 
The Independent (US)
The Independent (US)Some airlines charge to speak to a human — and experts say the idea could catch on
Some airlines, from American to JetBlue, charge passengers to speak to a human instead of using AI — and experts say the idea could catch on
·London, United Kingdom
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More than 90% of consumers prefer to talk to a human customer support agent than with an artificial intelligence bot, but some travel operators claim that charging for doing so is reasonable.
Coverage Details
Total News Sources3
Leaning Left2Leaning Right0Center0Last UpdatedBias Distribution100% Left
Bias Distribution
- 100% of the sources lean Left
100% Left
L 100%
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