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N.C. Auditor Says DMV Should Be Independent After Audit Findings
NORTH CAROLINA, AUG 4 – Audit finds 15.5% longer wait times and 160 vacant examiner positions amid employee burnout and growing population, recommending DMV become an independent agency for better service.
- On Monday, the North Carolina Office of the State Auditor released two nearly 600-page audits highlighting DMV operational issues.
- Customers at North Carolina's DMV face longer lines as staffing levels lag behind a 29% population increase, with wait times rising by over 15% to 1 hour and 15 minutes since 2019.
- Only 505 of the 710 driver license examiner positions are filled, with 43% of North Carolina DMV employees viewing leadership negatively.
- NCDMV Commissioner Paul Tine and Transportation Secretary Joey Hopkins backed nearly all audit recommendations and said many are already underway, including recruiting 97 examiners over two years.
- A stopgap budget measure provides funds to hire over 60 driver license examiners, supporting the law granting a two-year grace period through Dec. 31, 2027.
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27 Articles
27 Articles
Associated Press News+8 Reposted by 8 other sources
North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale
North Carolina's Division of Motor Vehicles is the subject of two new audits looking to address long wait times for customers and low morale for workers.
·United States
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Total News Sources27
Leaning Left7Leaning Right3Center11Last UpdatedBias Distribution52% Center
Bias Distribution
- 52% of the sources are Center
52% Center
L 33%
C 52%
14%
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