Software issue impacts payments for some Broken Arrow water bills

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Software issue impacts payments for some Broken Arrow water bills

Around 1,500 Broken Arrow water customers are getting emails letting them know a software issue prevented their automatic payments from going through in January.The customers are all from one of the city's four billing cycles. The city told 2 News many of its automatic payment customers noticed their payments did not go through. Those that did not are getting emails explaining what happened. Affected customers can contact the city to make a paym…