Snow Removal and Trees: Main Complaints to the Laval Ombudsman in 2024

In 2024, the Laval Ombudsman (Odl) handled 636 files, the majority of which were related to snow removal operations or planting and tree maintenance. This preponderance differs from the data reported in the 2023 report, where the collection of recyclable and organic materials, waste and bulk was the main irritant of the Lavalles. For the 2024 fiscal year, public works (20%), the environment and eco-citizenship (19%), engineering (15%) and urban …