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Smoky Mountain Tech-Wreck: Dollywood Faces Backlash Over "Corporate" System Updates

For decades, Dollywood has been celebrated as the antithesis of the modern, sterile theme park. While the giants of Orlando and Southern California leaned into high-tech efficiency, virtual queues, and “app-first” guest management, Dolly Parton’s Pigeon Forge sanctuary stood apart. It was a place where a smile from a park host mattered more than a software update, and where the “heart” of the experience was built on the personal touch of the App…
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DisneyFanatic.com broke the news in on Sunday, January 4, 2026.
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