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Slack Gets Smarter: New AI Tools Summarize Chats, Explain Jargon, and Automate Work
NO LOC, JUL 17 – Slack rolled out AI features like Enterprise Search and meeting summaries to reduce repetitive tasks, saving users an estimated 1.1 million hours across 600 million messages, company data shows.
- Salesforce-Owned Slack is launching a range of AI-powered features exclusively for its paying customers to boost efficiency and teamwork.
- The rollout follows Salesforce's 2021 acquisition of Slack and recent API changes restricting external AI access, aiming to secure customer data internally.
- Key features include enterprise-level search across integrated apps, AI-generated meeting notes, channel summaries, explanations of workplace jargon, as well as AI-powered writing support within Slack Canvas.
- Slack claims these AI features save users an average of 97 minutes weekly and have helped summarize over 600 million messages, boosting efficiency.
- These improvements establish Slack as a key platform for workplace collaboration and position it as a strong rival to Microsoft’s AI initiatives within the multibillion-dollar enterprise communication sector.
22 Articles
22 Articles
Slack is getting a host of new AI tools
Slack, the cloud‑based team messaging juggernaut, is charging ahead with further integration of AI into users’ day‑to‑day experience. The company is introducing a series of tools aimed at improving productivity and improving team communication. AI writing assistance has been built directly into Slack Canvas, allowing users to create assets like project briefs as well as refine the content they create using natural‑language prompts. Writing assis…
Slack gets smarter: New AI tools summarize chats, explain jargon, and automate work
Slack launches comprehensive AI features including enterprise search and writing assistance as Salesforce challenges Microsoft's workplace AI dominance while blocking rival access to platform data.
The Slack professional messaging platform is about to enrich its offer by integrating several features based on artificial intelligence, with the aim of facilitating collaboration and improving user productivity.
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