Sky announces 2,000 jobs at risk at its customer service centres
- Sky has announced plans to cut 2,000 jobs at its customer service centres, closing three call centres in Stockport, Sheffield, and Leeds Central.
- Sky expects customer service calls to drop from 25 million a year to around 17 million by 2029, a decrease of about a third.
- Sky is making a multimillion-pound investment in its Livingston site to establish a centre of excellence for customer service.
- Sky is transforming the business to deliver quicker, simpler, and more digital customer service and to adapt to an increasingly digital world.
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Total News Sources61
Leaning Left6Leaning Right3Center20Last UpdatedBias Distribution69% Center
Bias Distribution
- 69% of the sources are Center
69% Center
L 21%
C 69%
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