Should Ottawa transit riders receive refunds? Head of OC Transpo says Council must decide

Ottawa city council to debate refunds for frustrated OC Transpo customers

City council will consider a pair of motions that could offer compensation or credits to transit riders inconvenienced by the reduction in O-Train service and persistent reliability issues with OC Transpo's bus service.

Councillors seek compensation for transit riders after latest disruption

Two Ottawa city councillors want to explore ways for OC Transpo to compensate riders for recent service disruptions, including  a stopped LRT train that caused mayhem across Line 1  on Tuesday.

Should Ottawa transit riders receive refunds? Head of OC Transpo says Council must decide

As Ottawa transit riders deal with crowded cars on O-Train Line 1 and hundreds of cancelled bus trips every week, the head of OC Transpo says it will be up to Council to decide whether to offer refunds or free rides on public transit to compensate for the delays and inconveniences.