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Shake Shack CEO regularly visits his restaurants unannounced—what he hopes to see when he walks in

Summary by CNBC
Shake Shack CEO Rob Lynch says he regularly visits his restaurants just to observe, hoping to see the company's "enlightened hospitality" philosophy at work.

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Shake Shack CEO regularly visits his restaurants unannounced—what he hopes to see when he walks in

Shake Shack CEO Rob Lynch says he regularly visits his restaurants just to observe, hoping to see the company's "enlightened hospitality" philosophy at work.

·United States
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CNBC broke the news in United States on Tuesday, January 6, 2026.
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