Salesforce, PayPal COFOs tout agentic AI potential: Trial Balance

Salesforce, PayPal COFOs tout agentic AI potential: Trial Balance

Robin Washington, Salesforce’s finance chief, believes she’s part of the “last set of managers to just manage humans.”

Salesforce Research: CFOs Zealous For Agentic AI - Cybernoz - Cybersecurity News

Chief financial officers (CFOs) have dramatically changed their approach to artificial intelligence (AI) in 2025, according to research from Salesforce, which has majored on agentic AI since its Dreamforce conference in September 2024. CFOs have shifted from being cautious spenders to “strategic investors who are betting on AI not just for cost-cutting, but as a crucial engine for long-term revenue growth”, according to the Salesforce researcher…