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Rwanda high commission in UK deploys AI to enhance service delivery

Rwanda's high commission in the United Kingdom has launched “Nshuti”, an artificial intelligence-powered chatbot aimed at enhancing service delivery and improving access to consular information in real-time. The chatbot is integrated into WhatsApp and the high commission's official website, allowing Rwandans in diaspora and other service seekers to access key information instantly, without the need for lengthy phone calls or queues. ALSO READ: R…
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The New Times | Rwanda broke the news in on Friday, February 20, 2026.
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