A robot has joined the ranks at Orkney Islands Council (OIC) to answer queries from staff. The Ask HR bot dealt with 1,056 queries in 2025/26 in what has been deemed “a promising start”. Exchanges between OIC human resources and the public continue to be face-to-face, or by phone, e-mail, messages or video call. But members of the human resources sub-committee on Tuesday were intrigued to learn of the debut of the chatbot. HR head Andrew Groundw…
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