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Retail: WOW Trends in 2025
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Retail: WOW Trends in 2025
Retail in 2025 is undergoing renewal. After a period marked by economic challenges and an upheaval in shopping habits, consumers are rediscovering in-person shopping, and retailers are competing ingeniously to win them over. The 2025 edition of Leger’s WOW study on the in-store and online customer experience has been instrumental in helping our specialists identify the latest trends that will reshape the retail industry in the coming year. …
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