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Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security

Summary by PYMNTS.com

As retail pharmacies like Walgreens move toward ending product lockdowns, the decision reflects a change in consumer behavior and a response to rising security concerns. During the company’s Q1 2025 earnings call, Walgreens CEO Tim Wentworth told analysts that locking up products to stem shoplifting has hurt sales, underscoring the tension between safeguarding goods and providing an accessible, seamless shopping experience. More consumers are no…

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Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security

As retail pharmacies like Walgreens move toward ending product lockdowns, the decision reflects a change in consumer behavior and a response to rising security concerns. During the company’s Q1 2025 earnings call, Walgreens CEO Tim Wentworth told analysts that locking up products to stem shoplifting has hurt sales, underscoring the tension between safeguarding goods and providing an accessible, seamless shopping experience. More consumers are no…

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PYMNTS.com broke the news in 1 month ago on Friday, January 24, 2025.

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