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Retail Giant Ahold Delhaize Takes Systems Offline After Cyberattack
The company said it took some systems offline to protect them while teams assess the issue, and no timeline for restoration was given.
On Monday, Ahold Delhaize announced a "large-scale IT outage" affecting retail banners Albert Heijn, Etos, and Gall & Gall after taking systems offline following a detected "security issue."
Since Sunday, the company has managed the disruption by shutting down network systems as a precaution to protect customer, staff, and partner data from the detected threat.
Websites, mobile apps, and online ordering remain unavailable, while electronic shelf labels display last week's prices and personal discounts are paused in physical stores.
U.S. subsidiaries including Giant Food, Stop & Shop, and Hannaford also experienced shutdowns Monday morning, indicating the "security issue" affects the company's global operations across multiple banners.
With no timeline for restoration, the outage follows a 2024 cybersecurity breach that potentially exposed sensitive information belonging to more than 2.2 million customers at U.S. stores.