Report Faults in Bbva

La Jornada

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BBVA's network, the country's largest financial group for public and credit deposits, presented failures for several hours, which were re-established after 6 p.m. yesterday.

El Financiero

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BBVA recognized the failures in its systems and assured them that they will try to solve it as quickly as possible.

diario.mx

mural.com.mx

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mural.com.mx

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Users in social networks reported faults in their mobile applications in BBVA. According to the Downdetector site, at 2:30 pm there was a record of 5,397 reports. Also, 59 percent of these referred to problems to start session, while another 30 percent was due to inconveniences in mobile banking. Meanwhile, the cities with the highest report of failures were: Mexico City, Guadalajara, Yucatán, Monterrey and Chihuahua.

Contigo Puebla

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By Jorge Gutierrez Complicated week for BBVA's customers, as the bank's mobile app again presented failures on October 13, several users reported on social networks that when trying to enter the app the message "system error" appears, which prevents access to their accounts and operations. Reports began early, with hundreds of people expressing their discomfort at the fall of the service, a situation that has already become recurrent in recent m…

Periódico Correo

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Mexico City, Mexico.- After widespread reports of failures in BBVA’s mobile app during the fortnight—which began around noon on Monday, October 13—the bank reported that its systems were restored around 6:20 p.m. Users had expressed frustration at not being able to log in, make transfers or complete payments, affecting both personal accounts and business operations. After more than four hours of failures, BBVA reports that its mobile application…

Vanguardia

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BBVA has done so again... According to account holders throughout Mexico, the mobile banking application of that institution has presented failures at the time of banking operations, as the process is hindering confirmation of the desired action.Many users thought that it was some flaw in the internet service or connectivity, according to comments on social networks.