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Reality Check: Canada’s Telecom Sector Delivering High Customer Satisfaction and Lower Prices - Canadian Telecommunications Association

Summary by canadatelecoms.ca
January 15, 2025 This week, the Commission for Complaints for Telecom-television Services (CCTS) released its 2023-2024 annual report, highlighting customer complaint data and trends in the Canadian telecom and TV sectors. The press release titled “Billing issues top surging telecom and TV complaints as Canadian consumers face rising cost of living” might lead you to believe that the telecom sector is plagued by high levels of customer complaint…
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Reality Check: Canada’s Telecom Sector Delivering High Customer Satisfaction and Lower Prices - Canadian Telecommunications Association

January 15, 2025 This week, the Commission for Complaints for Telecom-television Services (CCTS) released its 2023-2024 annual report, highlighting customer complaint data and trends in the Canadian telecom and TV sectors. The press release titled “Billing issues top surging telecom and TV complaints as Canadian consumers face rising cost of living” might lead you to believe that the telecom sector is plagued by high levels of customer complaint…

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canadatelecoms.ca broke the news in on Wednesday, January 15, 2025.
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