Queensland Rail shares customers' top etiquette complaints

Queensland Rail shares customers' top etiquette complaints

Queensland Rail’s customer gripes are a whole new kettle of fish. Image: Queensland RailA whole fish left on a train seat was one of the most “off the hook” pieces of feedback Queensland Rail’s Customer Journey Advisers (CJAs) reeled in last year.  After a customer informed Queensland Rail’s specialist social media team of the yellow tail bream left on board a Cleveland line service, it was promptly removed and the seat cleaned. Sadly, it had be…