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Qualtrics says its new AI agents can satisfy most customer complaints without human guidance - SiliconANGLE

Summary by SiliconANGLE

Qualtrics Inc. today used its X4 Experience Management Summit conference to unveil a set of specialized artificial intelligence agents it says can address most customer interactions automatically and without human intervention. Experience Agents are trained on the company’s database of over 15 billion questions and answers derived from customer interactions. They are designed to interact […] The post Qualtrics says its new AI agents can satisfy …

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Qualtrics says its new AI agents can satisfy most customer complaints without human guidance - SiliconANGLE

Qualtrics Inc. today used its X4 Experience Management Summit conference to unveil a set of specialized artificial intelligence agents it says can address most customer interactions automatically and without human intervention. Experience Agents are trained on the company’s database of over 15 billion questions and answers derived from customer interactions. They are designed to interact […] The post Qualtrics says its new AI agents can satisfy …

19 days ago

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SiliconANGLE broke the news in 19 days ago on Monday, March 17, 2025.

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