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QS GENHow to manage resistance to change – QS GEN
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QS GENHow to manage resistance to change – QS GEN
Many inexperienced change leaders tend to assume that change in organizations can be broken down to a purely rational calculation of costs and benefits. In reality, the emotions of organization members are inextricably connected to how they will position themselves towards the change and whether they will support it, resist it, or remain neutral bystanders. The emotional side of change In our analysis of emotions we rely on the emotion wheel whi…
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