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Behind the Chaos: How Qatar Airways Managed a Missile Crisis and 20,000 Affected Passengers

  • Qatar Airways faced an unprecedented crisis when it suspended global operations on Monday evening, June 23, after Qatar closed its airspace unexpectedly and diverted over 90 flights carrying more than 20,000 passengers.
  • This disruption followed Iran’s missile strike at the US Al Udeid Air Base in Qatar and caused major airspace closures in Bahrain, Kuwait, and the UAE, worsening the operational challenge.
  • The crisis scattered Qatar Airways’ synchronized global operations into many disrupted flight scenarios, stranding over 10,000 transit passengers at Doha’s Hamad International Airport, which was brought to a standstill.
  • Within 18 hours, the airline resumed flights with more than 11,000 passengers departing on June 24 morning, cleared around 20,000 passengers from diverted flights within 24 hours, and operated 390 flights by that day while coordinating hotel accommodation for over 4,600 customers.
  • Qatar Airways’ CEO Al-Meer described the event as a rare operational crisis requiring real-time adaptation without pause, credited the coordinated group effort for rapid recovery, and confirmed no passengers remain stranded.
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Bloomberg broke the news in United States on Wednesday, June 25, 2025.
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