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Qantas confirms personal data of over a million customers leaked

AUSTRALIA, JUL 9 – Qantas reported 5.7 million customer records hacked via an offshore call centre system, with no evidence yet of stolen data release, officials said.

  • Qantas confirmed that a data breach occurred, compromising personal data of over one million customers, including around 900,000 phone numbers and gender details of 400,000 people.
  • Sharp noted that the stolen information could be used by scammers or telemarketers to contact victims of the data breach.
  • The data was accessed through a third-party platform used by Qantas' contact center systems, affecting approximately 5.7 million people.
  • Qantas reported that it is monitoring for any potential release of customer data on the dark web.
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Sydney Morning Herald broke the news in Sydney, Australia on Tuesday, July 8, 2025.
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