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Qantas Cyber Attack: Chief Executive Punished with $278k Pay Cut

Qantas executives face a combined $522,000 bonus reduction reflecting accountability after a cyberattack compromised data of 5.7 million customers, including names and frequent flyer numbers.

  • In July 2025, Qantas Airways revealed a cyber attack exposed millions of customer records via its Manila call centre database.
  • The breach compromised personal information of six million customers, including their names, contact details, dates of birth, and frequent flyer information, leading to swift containment measures.
  • Qantas detected unusual activity quickly, obtained a NSW court injunction on July 17 to block data use, and stated it is still improving resilience.
  • In response to the breach, Qantas reduced the short-term bonuses for CEO Vanessa Hudson and other executives by 15%, resulting in a deduction of A$250,000 from Hudson’s bonus to emphasize accountability.
  • Despite the incident, Qantas reported a $2.4 billion profit for fiscal 2025 and aims to build on strong customer satisfaction and operational improvements.
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The West Australian broke the news in Australia on Friday, September 5, 2025.
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