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PTCL Leads Pakistan’s Digital Customer Service Shift
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PTCL Leads Pakistan’s Digital Customer Service Shift
Pakistan is at a key turning point in its digital transformation journey. With over 240 million people, most of them under 30, the country has the potential to embrace a tech-driven future. But this shift demands more than good intentions. It requires focused investment, thoughtful policies, and a broader change in mindset across industries. One notable example is how PTCL.Official transformed its customer service. In collaboration with local …
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