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Positive Steps to Make NHS Letters More Reliable
Summary by Healthwatch West Berkshire
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Positive Steps to Make NHS Letters More Reliable
At Healthwatch West Berkshire, we regularly hear from people who miss NHS appointments because their letters arrive too late, or sometimes not at all. Delayed post can cause real harm, from missed treatment to added stress and confusion.Recently, Ofcom held a public consultation on the future of postal services. Healthwatch England, Royal Mail, NHS England, NHS Providers, National Voices, and the Patients Association wrote a joint open letter to…
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