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Rohlík Customer Data Stolen in Cyberattack on Its Support System

Summary by expats.cz
Names, emails and some customer conversations were exposed. Rohlík says login and payment systems were unaffected and is notifying customers.

11 Articles

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Czech online grocery retailer Rohlík.cz has had its personal data and communications with some of its customers over the past six months leaked. The company acknowledged the breach on Sunday in emails sent to affected clients. It said there had been a security incident and that an “unauthorized person” had gained access to an internal customer support tool and downloaded some of the data. The company said it immediately blocked it when it found …

Rohlík admitted to a cyberattack over the weekend, in which unknown perpetrators attacked its systems and illegally obtained data. This did not jeopardize the operation of the website or applications, as the hackers allegedly did not obtain passwords or payment details. However, they do have access to customers' communications with Rohlík, where some valuable ...

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Online supermarket Rohlík has informed customers about a security incident in its internal customer support tool. According to the company, an unauthorized person downloaded some of the stored data, including customer communications. According to the company, the database of passwords and payment details was not compromised, the supermarket said in an email.

Some of the data of users of the online supermarket Rohlík has been stolen, a company representative announced on Sunday. Cyberattackers attacked Rohlík's customer support tool, stealing names, email addresses, and in some cases also phone numbers or transcripts of communication between clients and customer support.

·Čestlice, Czechia
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Some of the data of users of the online supermarket Rohlík has been stolen, a company representative said on Sunday. Cyberattackers attacked Rohlík's customer support tool, stealing names, email addresses, and in some cases phone numbers or transcripts of communications between clients and customer support. Rohlík has taken appropriate measures to prevent similar incidents in the future, the company said.

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Novinky.cz broke the news on Sunday, October 11, 2026.
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