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Pension Credit Processing Times Peaked at 87 Days as Applications Surged Following Unpopular Winter Fuel Payment Cut - IFA Magazine
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Pension credit processing times peaked at 87 days as applications surged following unpopular winter fuel payment cut - IFA Magazine
New figures obtained via a Freedom of Information request by Quilter, the pension provider and financial adviser, reveal that pension credit application processing times peaked at 87 working days in December 2024, significantly above the Department for Work and Pensions’ (DWP) 50-working-day target. The delays coincided with a substantial surge in applications, prompted by controversial changes to the winter fuel payment which restricted eligibi…
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