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Pekka Was Doing Business with Finnair when the Customer Service Representative at the Next Counter Called: "Tell the Gentleman that We Will Call the Security Guard if He Doesn't leave."

Summary by Iltalehti

Pekka, interviewed by Iltalehti, talks about his experiences with Finnair's customer service. It has been difficult to get service, and in the end he was played a cruel trick. The air traffic work stoppages are now threatening the travel of many. One of these is Pekka, whose honeymoon to Verona, Italy, is at stake. The Finnish Aviation Union has announced work stoppages on June 17 and 19. Pekka does not appear in the story under his own name, bu…

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Finnair Chaos: Finnish Pekka Tried to Save His Important Trip by Calling, Using His Computer and at the Airport – Answer: “If You Don’t Leave, We’ll Call a Guard” and No One Was Caught

Pekka, interviewed by the editorial team, talks about his experiences with Finnair's customer service. It has been difficult to get service, and in the end he was treated rudely.

12 hours ago

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