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Package: What to Do in Case of a Break? the 13h by Your Side

Summary by TF1 INFO
Through a classified ad site, Jean, resident of Castres (Tarn), sold a figure at 250 euros. It arrived destroyed at the buyer's house. The site refuses to compensate him. In case of a break, who is responsible? The carrier or the seller? And above all, to whom should we address priority? In theory, it is the classified ad site that manages the claim, it is the intermediary. But beware, it is not automatic and disputes are frequent. (My money and…

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Through a classified ad site, Jean, resident of Castres (Tarn), sold a figure at 250 euros. It arrived destroyed at the buyer's house. The site refuses to compensate him. In case of a break, who is responsible? The carrier or the seller? And above all, to whom should we address priority? In theory, it is the classified ad site that manages the claim, it is the intermediary. But beware, it is not automatic and disputes are frequent. (My money and…

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TF1 INFO broke the news in on Wednesday, February 11, 2026.
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