Outrage as bingo players 'win' share of £1.6m - then Gala takes it back
A technical malfunction inflated the prize pot to over £1.6 million during Gala Bingo's 1p-a-ticket promotion, affecting more than 1,100 players, the company said.
- On August 4th 2025, Gala Bingo players were incorrectly credited with a share of over £1.6 million during the Summer Nights Bingo promotion in the UK.
- A technical error caused the prize pot to balloon beyond the £150 max, leading to all players receiving incorrect payouts before being informed the winnings were invalid.
- Affected players, including Adam Wall who won £7,200 and Emma Wills who received £920, were later told their accounts had been suspended or their winnings voided per Gala's terms and conditions.
- Gala Bingo apologized for the glitch, contacted affected players with gestures of goodwill such as £20 credits, and the Gambling Commission is investigating the incident.
- Players expressed anger and disappointment as many had planned significant expenses with the winnings, while some accounts faced bans and reported mental health impacts.
Insights by Ground AI
Does this summary seem wrong?
7 Articles
7 Articles
Outrage as bingo players 'win' share of £1.6m - then Gala takes it bac
Gala Bingo players have been left “angry” and “disgusted” after a technical glitch led them to believe they had won thousands of pounds. Several punters received notifications saying they had won an online bingo game, with some able to withdraw the money. But they were later told there had been a “technical error” and the winnings did not exist. Read all the latest Money news here The affected customers were playing the Summer Nights Bingo promo…
Coverage Details
Total News Sources7
Leaning Left1Leaning Right0Center4Last UpdatedBias Distribution80% Center
Bias Distribution
- 80% of the sources are Center
80% Center
L 20%
C 80%
Factuality
To view factuality data please Upgrade to Premium