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OTO received highest number of complaints about CRA in three years, report says
The ombudsperson cited a 27% rise in service complaints and urged changes to reduce wait times, processing delays and unclear agent information.
Summary by Financial Post
2 Articles
2 Articles
Three-year high of tax service complaints is no surprise to workers
The three-year high in complaints sent to the Taxpayer’s Ombudsperson has come as no surprise to the unions representing Canada Revenue Agency (CRA) employees, despite the 100-day service improvement plan. Ombudsperson Francois Boileau, released his report for the 2025-2026 fiscal year on Tuesday, June 16 which showed that complaints sent to his office increased by more than 760. Boileau’s report showed the top area of concern for people filing…
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Leaning Left1Leaning Right1Center0Last UpdatedBias Distribution50% Left, 50% Right
Bias Distribution
- 50% of the sources lean Left, 50% of the sources lean Right
50% Right
L 50%
R 50%
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