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OpenText CIO warns against complex AI rollouts
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OpenText CIO warns against complex AI rollouts
OpenText’s Executive Vice President, Chief Digital Officer, and Chief Information Officer Shannon Bell believes one of the biggest reasons AI pilots fail is that organisations try to automate their most complex workflows too early. “If you think of an agentic AI deployment, you can’t start with your most complicated business process,” she said during a media conference. Instead, Bell argued that organisations need to begin with narrowly scoped u…
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