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OpenAI Says Apple Intelligence Users Showed Little Interest in ChatGPT Integration

OpenAI said the Siri integration drew few new users and cut its forecast for logged-in weekly active users after Apple made ChatGPT opt in by default.

  • In a court filing made public Wednesday, OpenAI reported that the integration of ChatGPT into Apple Intelligence "dramatically underperformed" following the 2024 partnership launch, expressing disappointment regarding the low interest generated among iPhone users.
  • OpenAI initially expected a "halo effect" and increased subscriptions, but the integration launched with a multistep opt-in process and was turned off by default, hindering adoption.
  • Disputing Musk's antitrust claims, OpenAI argued the agreement was non-exclusive and caused "de minimis" foreclosure, while expert Catherine Tucker found minimal consumer usage supporting dismissal.
  • While Musk's companies dropped claims against Apple earlier this month, OpenAI remains the sole defendant as Apple signed a deal with Google to power newer models with Gemini.
  • The case is set for trial in January 2027, and OpenAI argued that recent securities disclosures from SpaceX are "replete with disclosures diametrically opposed" to claims the partnership harmed competition.
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9to5Mac broke the news in Cupertino, United States on Wednesday, September 23, 2026.
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