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OpenAI Wants to Help Your Small Business Grow - if You Use ChatGPT More

OpenAI says the initiative will help small businesses use ChatGPT more productively and offers training, guides and new agents.

  • On Tuesday, OpenAI launched a dedicated program to help Small Businesses automate routine work and increase productivity through training, in-person academies, and practical guides for owners with limited resources.
  • Building on last year's Small Business AI Jams, where 78% of participants built functional workflows in one day and 42% saved five hours weekly, OpenAI believes AI acts as a "force multiplier" for lean teams.
  • ChatGPT Work expanded integrations with popular platforms including Dropbox, Shopify, Intuit, Slack, Atlassian, and Wix, providing plugins and skills to help owners manage tasks across connected applications.
  • Reaching 10 million combined users for ChatGPT Work and Codex, a milestone that doubles the user base from earlier this month, OpenAI aims to position ChatGPT as the primary place where business owners initiate work.
  • OpenAI now competes with Microsoft, Google, and Anthropic, which have embedded AI tools like Copilot, Gemini, and Claude into the productivity suites that small businesses already use.
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Inc. broke the news in New York, United States on Tuesday, July 21, 2026.
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