One in three GP appointments are not face-to-face

A third of GP appointments in June were over the phone or online

A third of GP appointments in England in June were carried out either over the phone or online, the highest proportion since the pandemic.

NHS accused of ‘fobbing off’ patients with digital GP appointments

Critics say a rise in remote appointments may worsen access problems.

One in three GP appointments are not face-to-face

The figure is up from 30.0 per cent in June 2024 to 33.3 per cent, according to an analysis of NHS England data

Fewer GP appointments are now face-to-face amid rise of phone consultations

Phone and online GP appointments becoming more common after NHS instructed families doctors to offer patients face-to-face appointments if they want them

One in three GP appointments in England are not face-to-face.

Latest monthly NHS data shows 33.3% of appointments in England in June were done via video call or via another means. The figure is up from 30.9% on June last year. New Malden based GP, Dr Nick Merrifield, says there is a place for AI, but those who want to see a doctor should be able to. https://radiojackie.com/wp-content/uploads/2025/08/GP.mp3

College supports a "mixed-method approach" to appointments

College Chair Kamila Hawthorne responds to new figures that show remote appointments were at their highest level since COVID in June 2025.