One Communications needs a big revamp in customer service
1 Articles
1 Articles
One Communications needs a big revamp in customer service
Dear Editor, Recent experiences with One Communications (OC), formerly GT&T, show that they need to revamp their Customer Service design to become more efficient and highly responsive when a customer is having poor service. What they have now is a bad design that leads to poor customer service when you have a problem. I am not a cussing man, but this phone company pushes you to the brink. Others have told me the same. The poor service here shows…
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