US Edition
Once you go EV, you don't go back: Study finds 96% of owners plan to stay electric
JD Power's 2026 study shows 96% of US EV owners would buy another EV due to better battery tech, charging access, and vehicle reliability.
5 Articles
5 Articles
A few years ago, riding electric was sometimes part of the combatant's journey: overestimated autonomy, unobtainable limits, and perfectable quality. This time seems to be over. According to the latest edition of JD Power's "U.S. Electric Vehicle Experience Owning Study", the satisfaction of premium electric car owners jumped from 756 to 789 points out of 1,000 between 2025 and 2026. Generalist segments also progressed, reaching 727 points. Unsu…
Study: EV owner satisfaction soars as sales sag
There’s an interesting dynamic happening now in the electric vehicle market. Sales are down. But customer satisfaction has never been higher. According to JD Power’s 2026 U.S. Electric Vehicle Experience Ownership Study, overall satisfaction among current battery electric vehicle owners is at the highest level in the study’s six-year history, reaching an average ownership index score of 786 on a 1,000-point scale among premium brands and 727 for…
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