Missed Bins, Defective Drains and Other Council Complaints Upheld by Ombudsman

Missed bins, defective drains and other council complaints upheld by ombudsman

Several failings feature in complaints upheld against Swindon Borough Council by the government’s watchdog.

Housing complaints jump by a third at Devon council

Complaints by social housing tenants of a Devon council have jumped by a third with residents most angered about repairs.

'There were unacceptable delays' - Shropshire Council apologises for how it handled complaint

Named as Mr F, the customer said the council undertook inadequate inspections of an extension under construction at his home, and there delays after he complained.

Ombudsman 2024 report shows drop in complaints from Galway - Connacht Tribune - Galway City Tribune

This article first appeared on Galway Bay FM The Ombudsman Annual Report for 2024 shows a decline in the number of complaints from people living in Galway. 222 complaints were made last year, falling slightly from 247 in 2023. Meanwhile, the national figure rose by around five percent in that time. Of the Galway complaints, 35 were made about the County Council and 33 complaints about the City Council. 17 complaints were made to the Ombudsman ab…