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Old Navy Partners with RADAR to Elevate the Customer Experience with Plans for Phased Roll Out of its AI-Powered RFID Technology

  • Old Navy is partnering with Radar to implement AI and RFID technology for tracking inventory in real time across all U.S. Stores, according to Haio Barbeito, Old Navy's CEO.
  • The system will empower associates to better serve customers and manage inventory effectively.
  • Richard Dickson, CEO of Gap, noted that Old Navy has maintained its position as the leading specialty apparel retailer for eight consecutive quarters and emphasized the importance of innovative strategies to enhance customer experiences.
  • Radar's system aims to optimize inventory management and improve service speed in 1,200 Old Navy stores.
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Gillette News RecordGillette News Record
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Old Navy Partners with RADAR to Elevate the Customer Experience with Plans for Phased Roll Out of its AI-Powered RFID Technology

New Technology Enables Store Associates to Track and Locate Inventory with a High Level of

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Chain Store Age broke the news in on Wednesday, March 26, 2025.
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