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Bank Hit With Nearly $40K Penalty Over Aggressive Debt-Collection Tactics
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Bank Hit With Nearly $40K Penalty Over Aggressive Debt-Collection Tactics
Scotiabank has been ordered to pay nearly $40,000 after Consumer Protection BC found the bank harassed a Vancouver customer by making more than 100 collection calls in 90 days, despite explicit instructions to communicate only through his solicitor. The penalty represents one of the most significant enforcement actions taken against a major Canadian financial institution for debt collection practices, with the bank agreeing to pay $33,900 into a…
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Familiarize yourself with debt collector regulations as stipulated in POJK No. 22/2023. Understand your rights to avoid being charged indiscriminately, and report any violations immediately.
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