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Office Employee Explained Account Transfer Policy To A New Homeowner, But He Started Acting Condescending And Wouldn’t Stop Yelling At Her, So She Hung Up Rather Than Helping Him
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Office Employee Explained Account Transfer Policy To A New Homeowner, But He Started Acting Condescending And Wouldn’t Stop Yelling At Her, So She Hung Up Rather Than Helping Him
Pexels/Reddit Some people will never be happy, no matter what you do. So, what would you do if a customer called and demanded access to an account that wasn’t legally theirs yet? Would you take his word for it and allow him access anyway? Or would you follow company policy and let him know that you had to hear from the account holder first? In the following story, one call center employee finds herself in this situation and opts for the latter. …
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