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Ofcom ‘refused commissioner’s requests to see tech companies’ risk assessments

Dame Rachel de Souza says 2023 online safety rules have not shown measurable improvements and warns she may use statutory powers to obtain company assessments.

  • On Tuesday, Commissioner Dame Rachel told the House of Lords Digital Committee she will use statutory powers to access risk assessments after Ofcom refused her requests to view the documents.
  • Not having these assessments has left the Commissioner unable to find evidence that the Online Safety Act has led to meaningful improvements, the Communications and Digital Committee heard.
  • Arguing that Ofcom "needs to show more teeth," Dame Rachel offered to survey The Children annually to ask, "Do you feel safer?" to provide accountability.
  • An Ofcom spokesperson said, "We work closely with the Children's Commissioner," claiming their December analysis of risk assessments resulted in material safety improvements.
  • The Commissioner previously described the Code as a "massive lost opportunity," calling on the watchdog last month to take its responsibilities "seriously" while cracking down on sites.
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Ofcom ‘refused commissioner’s requests to see tech companies’ risk assessments’

Dame Rachel De Souza has threatened to use her statutory powers to access the risk assessments.

·London, United Kingdom
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The Independent broke the news in London, United Kingdom on Tuesday, September 1, 2026.
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