UK’s Broadband Firms Ranked: Is Yours First or Last?

UK’s broadband firms ranked: Is yours first or last?

The latest complaint figures make bad reading for one of the nation's biggest telcos.

Complaints about EE TV continue as telecoms gripes to Ofcom soar

The number of complaints about pay TV, landline, mobile and broadband services to Ofcom rose in the final part of 2025, according to stats published by the regulator this week. EE’s TV service received more complaints than other services, while mid-contract price rises caused consumer anger. TalkTalk’s scaled-back TV service received the least complaints Sky can no longer boast of being least complained about provider O2 received most complaint…

Ofcom complaints rise for first time since 2023

Ofcom says complaints about the UK’s major telecoms and pay-TV providers rose in the final quarter of 2025, the first increase since 2023. The regulator said the rise was mainly driven by mobile complaints, following mid-contract price rise announcements by some providers, including O2. Broadband and landline complaints fell during the quarter, while pay-TV complaints were unchanged. Cristina Luna-Esteban, Ofcom’s director of consumers and retai…

Ofcom: EE TV continues to top pay-TV complaints

Ofocm has published the latest figures for complaints received about the UK’s major broadband, mobile and pay-TV providers. These figures cover the final quarter of 2025, from October to December, and show an increase on the previous quarter for the first time since 2023. Complaints about broadband services decreased, while pay-TV complaints stayed the same. […]

Vodafone Attract Most Ofcom UK Complaints for Broadband and O2 for Mobile

Ofcom has today published their latest quarterly (Q4 2025) study of UK consumer telecoms and TV complaints, which finds that Vodafone attracted the most complaints from customers for fixed broadband services, while O2 came top of the naughty table for Mobile services and EE did the same for Pay TV. Take note that the regulator’s report only covers complaints that Ofcom itself has received and not those sent directly to an ISP, the ISPA or an Alt…