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OB/GYN Patient Complaints up 29% over Previous Year: Ontario’s Patient Ombudsman
- Ontario Patient Ombudsman Craig Thompson reported that his office received 168 grievances related to maternity and women's health services between April 2024 and March 2025.
- This 29 percent increase follows a rising trend in patient complaints about women's health services, partly sparked by a recent investigation into alleged neglect by Dr. Esther Park.
- Complaints often involved insensitivity, poor communication, and lack of trauma-informed care during pregnancy, childbirth, postnatal care, and procedures at hospitals and community surgical centres.
- Thompson described the complaints as an 'emerging concern' and noted his office acts as a 'last resort' for patients seeking resolution after other attempts fail.
- The ombudsman's annual report due later this year will detail these issues, highlighting the need for improved trauma-informed approaches to enhance patient experiences in women's health care.
19 Articles
19 Articles
Obstetrical, gynecological care patient complaints on the rise in Ontario, says patient ombudsman
New data shows more people are filing complaints about obstetrical and gynecological care in Ontario, with insensitivity, poor communication and lack of trauma awareness among the most common grievances.
OB/GYN patient complaints up 29% over previous year: Ontario’s patient ombudsman
New data shows more people are filing complaints about obstetrical and gynecological care in Ontario, with insensitivity, poor communication and lack of trauma awareness among the most common grievances.
Breaking News, Sports, Manitoba, Canada
OB/GYN patient complaints up 29% over previous year: Ontario’s patient ombudsman – 105.9 The Region
TORONTO — New data shows more people are filing complaints about obstetrical and gynecological care in Ontario, with insensitivity, poor communication and lack of trauma awareness among the most common grievances. Ontario’s Patient Ombudsman Craig Thompson says his office received 168 complaints between April 2024 and March 2025, compared to 130 over the same period the previous year — a 29 per cent increase. Complainants also detailed experienc…
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