From Seats to Sequences: The High-Growth Migration to Agent as a Service (AaaS)

From Seats to Sequences: The High-Growth Migration to Agent as a Service (AaaS)

For two decades, the SaaS industry has been a hospitality business. We built beautiful lobbies (UIs), wrote exhaustive manuals (Documentation), and hired massive teams to manage support and success. We measured our worth by butts in seats—the number of humans we could convince to stare at our pixels for eight hours a day. But as Nvidia CEO Jensen Huang made clear in an interview at Adobe Summit, the industry’s primary consumer may be disappearin…

Nvidia CEO Jensen Huang Tells the SaaS World: Agentic Is Here. Adobe Is Listening

Nvidia's Jensen Huang took the Adobe Summit stage with a blunt message: agentic AI isn't coming — it's here. What it means for CX leaders.