NOS Fine Regulator for 350 Thousand Euros for Unilateral Change of Customers' Contracts

Observador

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NOS has changed the contract terms of more than 820,000 subscribers without 30 days' notice to introduce mandatory advertising on automatic TV recordings. It has already appealed against the decision.

Sapo

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ANACOM imposed a fine of EUR 350,000 on NOS for unilaterally changing the terms of contracts for more than 820,000 customers.

echoboomer.pt

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The regulator concluded that more than 821,000 NOS customers were not informed as required by law. The National Communications Authority (Anacom) imposed a fine of €350,000 on NOS for unilaterally altering the contracts of 821,641 subscribers to introduce mandatory advertising in automatic television recordings, without complying with the information obligations stipulated by law. The decision, dated July 7 and released this Monday, concluded th…

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Decision is supported by the fact that NOS "has unilaterally and in an identical and standardized manner changed the contractual conditions".

Noticias ao Minuto

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Anacom imposed a fine of EUR 350,000 on NOS for unilaterally amending the contracts of 821.641 subscribers with a view to introducing mandatory advertising on the automatic recordings of the TV service, was announced today.