Italian Court Ruling: Tap Water Not a Right in Hotels
37 Articles
37 Articles
In Italy, the customer is not always right. Not even when his maximum aspiration is to get a glass of tap water. According to the country’s Supreme Court, neither restaurants nor hotels are required to serve tap water to his customers. Not even when they would be willing to pay for it. This is affirmed by a sentence that closes the six years of struggle in the Italian courts of a tourist who, after staying in a five-star hotel in the Dolomite Al…
Italian justice gave reason to a five-star hotel, the Italian Dolomites, which had refused to serve water for free to a guest in its restaurant.
During the Christmas holiday in the South Tyrolean Gadertal, a customer pays 5700 euros for "half board without drinks". Your request for tap water for dinner is dismissed.
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